Account Manager Responsibilities
Providing the best relationship management is of the utmost importance to BLAM Ads and something that we pride ourselves on greatly. It's not only our goal, it's our responsibility to make sure that you are successful as a publisher. We've said it before and we will say it again: your success is our success as an ad network. Unlike other companies that provide no direct communication, we will be available to help you optimize and scale all your content locking campaigns. If you don't feel like your account manager is living up to these responsibilities below, it's your right to get a transfer to someone who will take better care of your account.
- Instant messages should get replied to within 5 minutes
- EMails should get answered within 24 hours
- Should help with optimizing, creating and scaling your content locking campaigns
- Will be friendly, respectful, helpful, and professional at all times
- Should protect the privacy of your campaigns, websites and personal information at all times
- Will be available between 10am-9pm Central Standard Time to answer all questions
- Should provide detailed responses to your questions
- Will help expedite any referrals into BLAM Ads
- Will be the most attentive, active and dedicated account manager you have ever worked with.
If you have any feedback or critique please contact us directly: we need your help to better improve our service. Without your feedback, we cannot grow as a company so we routinely and personally contact all our publishers directly. There is always space for us to improve, and you have our full commitment that we will continue offering the best relationship management service to date.
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